Alcatel-Lucent has opened a new regional delivery center (RDC) in Bangalore, India, intended to provide services to manage, operate and maintain multi-vendor fixed and mobile telecommunications networks based in India or anywhere around the world. This is the first center of its kind for the company in the Asia Pacific region and joins the company’s other RDCs located in the United States, Poland and Romania.
The 8,000 square feet Bangalore RDC, which is staffed with more than 100 network operations specialists, is now operational and provides round-the-clock services. The new RDC builds on Alcatel-Lucent’s 15-plus years of network operations services expertise. The company currently manages more than 90 networks, supporting more than 220 million subscribers worldwide.
“Alcatel-Lucent is committed to developing India as a hub for services excellence, and today we are taking another major step forward on this path,” said Vivek Mohan, President, Services, for Alcatel-Lucent. “Our new center houses sophisticated systems, equipment and personnel to manage our customers’ network operations so they can concentrate on their core business, while reducing operating expenses and increasing network quality.”