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Richardson RFPD Inc. announced that it has been named one of the Top 3 Best Technical Support Distributors in China in the prestigious Electronic Components Distributor Survey, sponsored by Electronics Supply & Manufacturing-China (ESM-China), an electronics management publication by Global Sources (NASDAQ: GS) joint venture, eMedia Asia Limited.
In this 12th year of the annual survey, some two thousand qualified buyers, engineers and senior managers voted on seventy-nine franchised and independent electronic components distributors, and Richardson RFPD scored in the top three for best technical support.
The survey results show that technical support is a key consideration for manufacturers when choosing a distributor, that it is the top priority in customer service, and that it is one of the most frequently-cited areas for distributor improvement.
"We believe that our deep technical expertise and localized global design support are keys to our relationships with customers," said Greg Peloquin, President of Richardson RFPD. "Thus, we are particularly pleased with these results and more energized than ever to continue offering best-in-class technical support to all of our customers."
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